Do I need to register to view prices and availability?
Yes, registration is mandatory to access the full information. Please visit our Online Store: https://plant.esverde.eu/ where you can register.

How do I register on the platform?
Visit our Online Store: https://plant.esverde.eu/account/login. Click on «Register,» complete your details, and you will receive an email confirmation.

I forgot my password — how can I recover it?
You can reset it using the “Forgot your password?” option on the login page.

Can private individuals register?
The platform is primarily designed for professionals, though some content may be accessible to private customers.

How often is the data updated?
We update the information weekly on a continuous basis.

Are the prices final or indicative?
Prices are final. All commercial-size plants include transport costs for most European regions. However, depending on distance, prices may vary. We will always inform you based on the details you provide.
For large-size and specimen plants, transport is not included, as these are unique pieces of varying dimensions and must be loaded as “bulk.” Transport costs will be calculated according to the space they occupy.

Can I receive availability lists by email or WhatsApp?
Yes. We offer daily or weekly updates according to your preference.

Can you prepare customized listings?
Yes, we can generate listings sorted by size, family, season, or specific needs.

How do I place an order?
Once registered, you can select the items and send us your pre-order. We will process it and get back to you as soon as possible.

Can I reserve plants for future dates?
Yes, reservations can be made depending on availability or crop scheduling.

Is there a minimum order?
Generally, orders require a minimum of one CC per plant variety, although mixed CCs can be prepared with prior scheduling (minimum one variety per platform).

What happens if a product is out of stock after my order?
We will offer equivalent alternatives or inform you of the next available batch.

Who manages the transport?
Transport is mainly handled by us using our own logistics. You may also use your trusted carrier. In any case, CC returns are processed at the time of loading in our warehouses, and you must return the material upon unloading to our transport service.

How do you manage plant trolleys (CCs)?
We work with two options:

• Our logistics team handles the trolleys and materials.

• You use your own transport, ensuring material is returned to our warehouses.

Depending on the type of load, we will advise you on the best and most cost-efficient option.

Can I choose my own carrier?
Yes, as long as they meet the required loading conditions, maintain proper transport and refrigeration standards, and ensure correct material returns to our warehouses.

Do you ship internationally?
Yes, depending on the destination and phytosanitary regulations.

How is an order invoiced?
Whenever possible, we will send you the invoice for your load on the same day, along with all required documentation.

Which payment methods do you accept?
Bank transfer within the previously agreed payment terms and subject to credit approval. First orders must always be paid in advance.

Do you offer credit terms?
Our main payment method is Bank Transfer – 30 days from Loading Date. We also work with other agreed conditions depending on your credit rating.

How can I contact Esverde Plants?
We are here to assist you. You can reach us by phone, email, or WhatsApp for personalized inquiries.

Do you offer advisory services regarding varieties or seasonality?
Yes, we help our clients choose the ideal plants based on country, climate, and season.

Do you provide support via WhatsApp?
Yes, we offer direct and fast assistance through WhatsApp.

Can I see real photos of the plants?
Yes. If the plant is available for loading, the photos are current. If it is not yet in season, we provide archive photos showing how the plant will look once ready.

Can I filter by size, price, or producer?
Yes, the platform includes several advanced filters.

Is the website mobile and tablet friendly?
Yes, it is fully responsive.

I cannot see the prices — why?
Only registered users have full access.

I cannot complete my registration.
Please ensure all required fields are filled in, or contact us for assistance.